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About Us

As a company, we are much more than a service provider. We become a trusted partner that clients can rely on to overcome complex challenges and deliver exceptional results.

Effective Teams

  • We believe that people are our greatest asset, and every member of the Impact team is valued and appreciated for the great work that they do supporting our valued clients.
  • At every level of our company, from our management to our experienced call centre agents, a culture of care is fostered. We strongly believe that when you look after your employees, they will look after your clients and looking after our clients is our top priority.
  • Our company has a supportive workplace with happy employees that benefit from world-class training and clear progression paths that give everyone the opportunity to shine. We have engaged call centre agents who appreciate our caring culture and care for our business and its clients.
  • Our great people and teams help us to make a positive impact for clients every day.